Last Updated: November 2025
This comprehensive Privacy Policy outlines our commitment to protecting your personal information and details our practices regarding the collection, utilization, and disclosure of your data when you interact with our Service. This document also informs you of your privacy rights and the legal protections available to you.
We utilize your Personal Data exclusively to deliver, maintain, and enhance the Service experience. By accessing or using our Service, you acknowledge and consent to the data practices described within this Privacy Policy.
INTERPRETATION AND DEFINITIONS
Interpretation
Capitalized terms throughout this document carry specific meanings as defined below. These definitions apply uniformly whether terms appear in singular or plural form.
Definitions
For purposes of this Privacy Policy, the following terms are defined as:
• "Account" refers to the unique, personalized account created for you to access our Service or specific features within our platform.
• "Affiliate" means any entity that controls, is controlled by, or shares common control with a party. "Control" is defined as ownership of 50% or more of shares, equity interests, or voting securities for election of directors or managing authority.
• "Company" (also referenced as "We," "Us," or "Our" throughout this Policy) refers to CogniCare Pro and its affiliated business entities.
• "Cookies" are small data files placed on your computer, mobile device, or other internet-connected device by websites. These files store browsing preferences, session information, and other data to enhance your user experience.
• "Country" refers to Connecticut, United States—our primary jurisdiction of operation.
• "Device" encompasses any internet-capable device used to access our Service, including but not limited to computers, smartphones, tablets, and smart devices.
• "Personal Data" constitutes any information relating to an identified or identifiable natural person, either directly or indirectly.
• "Service" refers to the CogniCare Pro Website and all associated digital properties.
• "Service Provider" means any individual or legal entity engaged to process data on the Company's behalf, including third-party vendors, contractors, or partners who facilitate Service delivery, perform Service-related functions, or assist in analyzing Service usage patterns.
• "Usage Data" refers to automatically collected information generated through Service interaction, including but not limited to page visit duration, navigation patterns, and system diagnostics.
• "Website" refers to CogniCare Pro, accessible at https://us-en-cognicarepro.com/
• "You" (also "User" or "Customer") means the individual accessing the Service, or the company, organization, or legal entity on whose behalf such access occurs.
COLLECTING AND USING YOUR PERSONAL DATA
Categories of Data We Collect
Personal Data
During your interaction with our Service, we may request certain personally identifiable information necessary to communicate with you or verify your identity. This information may include, but is not limited to: name, email address, phone number, shipping address, billing information, and account credentials.
Usage Data
Usage Data is automatically collected during your interaction with our Service through our server infrastructure and analytics systems.
This automatically collected data may encompass: your device's Internet Protocol (IP) address, browser type and version, specific pages visited within our Service, timestamps of visits, duration of page engagement, unique device identifiers, click patterns, and comprehensive diagnostic information.
When accessing our Service via mobile devices, we may automatically collect additional information including: mobile device type and model, unique mobile device identifier (UDID), mobile IP address, operating system version, mobile browser specifications, unique device identifiers, and relevant diagnostic data.
Our systems may also capture information transmitted by your browser or mobile application during each Service interaction.
TRACKING TECHNOLOGIES AND COOKIES
We deploy cookies and comparable tracking technologies to monitor Service activity and store specific user preferences. Our tracking infrastructure includes beacons, tags, and scripts designed to collect analytical data and enhance Service performance. Technologies we employ include:
• Browser Cookies: Small data files placed on your device containing session and preference information. You may configure your browser to reject cookies or alert you when cookies are transmitted. However, declining cookies may limit access to certain Service features. Unless specifically configured otherwise, our Service utilizes cookies by default.
• Web Beacons: Certain Service pages and email communications contain small electronic files (also known as clear GIFs, pixel tags, or single-pixel GIFs) enabling us to count page visitors, track email opens, and gather website performance statistics including section popularity and system integrity verification.
Cookie Classifications:
Cookies are categorized as either "Persistent" or "Session" types. Persistent Cookies remain stored on your device after you disconnect, while Session Cookies are automatically deleted upon closing your browser.
We utilize both Session and Persistent Cookies for the following purposes:
Essential/Necessary Cookies
• Type: Session Cookies
• Administrator: CogniCare Pro
• Purpose: These cookies are fundamental to Service functionality, enabling core features and user authentication. They protect against fraudulent account access and are required for Service delivery. Without these cookies, requested services cannot be provided.
Cookie Consent Cookies
• Type: Persistent Cookies
• Administrator: CogniCare Pro
• Purpose: These cookies record your cookie preference selections, ensuring your choices are remembered across sessions.
Functionality Cookies
• Type: Persistent Cookies
• Administrator: CogniCare Pro
• Purpose: These cookies remember your preferences including login credentials, language settings, and interface customizations—delivering a personalized experience without requiring repeated preference entry.
For comprehensive information regarding our cookie practices and your available choices, please review our complete Cookies Policy.
HOW WE USE YOUR PERSONAL DATA
CogniCare Pro may utilize your Personal Data for the following legitimate business purposes:
• Service Delivery and Maintenance: To provide, operate, and continuously improve our Service, including monitoring usage patterns and system performance.
• Account Management: To administer your registered account, enabling access to Service features and functionalities available to authenticated users based on your account status and preferences.
• Contractual Fulfillment: To develop, execute, and fulfill purchase agreements for products, items, or services you have ordered, as well as any other contractual obligations established through our Service.
• Communication: To contact you via email, telephone, SMS, push notifications, or other electronic communication methods regarding Service updates, security notifications, product information, and essential communications related to your purchases or account—when necessary or reasonably required.
• Marketing Communications: To provide news, exclusive offers, and relevant information about products, services, and events similar to those you have previously purchased or expressed interest in—unless you have opted out of such communications.
• Request Management: To efficiently process, respond to, and manage your inquiries, support requests, and feedback submissions.
• Business Transactions: To evaluate or execute potential mergers, divestitures, restructurings, reorganizations, dissolutions, or other transfers of Company assets—whether as ongoing operations or through bankruptcy, liquidation, or similar proceedings involving Personal Data transfer.
• Analytics and Improvement: To conduct data analysis, identify usage trends, measure marketing effectiveness, and continuously enhance our Service, products, customer experience, and business operations.
WHEN WE MAY SHARE YOUR INFORMATION
Your personal information may be shared under the following circumstances:
• Service Providers: We engage trusted third-party Service Providers to perform Service-related functions including analytics, customer support, payment processing, and communication services.
• Business Transfers: In connection with, or during negotiations of, mergers, acquisitions, asset sales, financing arrangements, or business transfers, your information may be shared with involved parties.
• Affiliates: We may share information with our affiliated entities, including parent companies, subsidiaries, and joint venture partners—all of whom are contractually bound to honor this Privacy Policy.
• Business Partners: We may share information with strategic business partners to present you with relevant products, services, or promotional offers.
• Public Interactions: Information shared in public areas of our Service or during interactions with other users may be visible to all users and potentially distributed beyond our platform.
• Consent-Based Sharing: With your explicit consent, we may disclose personal information for purposes you have specifically authorized.
DATA RETENTION POLICIES
CogniCare Pro retains your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We maintain and utilize your Personal Data as required to satisfy legal obligations (such as regulatory compliance requirements), resolve disputes, and enforce our legal agreements and policies.
Usage Data is typically retained for shorter periods for internal analytical purposes, except when such data serves security enhancement, Service functionality improvement, or when extended retention is legally mandated.
INTERNATIONAL DATA TRANSFERS
Your information, including Personal Data, is processed at Company operating facilities and locations where processing parties are situated. This may result in information transfer to—and storage on—computing systems located outside your state, province, country, or governmental jurisdiction, where data protection regulations may differ from those in your region.
Your acceptance of this Privacy Policy and subsequent submission of information constitutes your informed consent to such transfers.
CogniCare Pro implements all reasonably necessary measures to ensure your data receives secure treatment consistent with this Privacy Policy. No Personal Data transfers occur to any organization or jurisdiction lacking adequate security controls and data protection standards.
YOUR DATA DELETION RIGHTS
You possess the right to delete—or request our assistance in deleting—Personal Data we have collected about you.
Our Service may provide self-service capabilities for deleting specific personal information directly within your account interface.
You may update, modify, or delete your information at any time by accessing your Account settings panel where personal information management tools are available. Alternatively, you may contact us directly to request access to, correction of, or deletion of any personal information you have provided.
Please note that certain information retention may be legally required, and we will inform you of any such limitations affecting your deletion request.
DISCLOSURE OF YOUR PERSONAL DATA
Business Transactions
In the event CogniCare Pro participates in a merger, acquisition, or asset sale, your Personal Data may be transferred. We commit to providing advance notice before any such transfer subjects your Personal Data to a different Privacy Policy.
Law Enforcement Compliance
Under specific circumstances, we may be legally obligated to disclose your Personal Data in response to valid requests from public authorities, including courts, law enforcement agencies, or government regulatory bodies.
Additional Legal Requirements
CogniCare Pro may disclose your Personal Data when we reasonably believe such action is necessary to:
• Fulfill legal obligations and comply with applicable laws
• Protect and defend Company rights, property, and interests
• Prevent or investigate potential violations or misconduct related to our Service
• Safeguard the personal safety of Service users or the general public
• Protect against legal liability claims
DATA SECURITY MEASURES
Protecting your Personal Data is a fundamental priority for CogniCare Pro. We implement industry-standard security protocols and commercially reasonable safeguards to protect your information. However, no internet transmission method or electronic storage system provides absolute security guarantees. While we continuously strive to enhance our security measures, we cannot guarantee complete protection against all potential threats.
CHILDREN'S PRIVACY PROTECTION
Our Service is not designed for, nor do we intentionally collect information from, individuals under 13 years of age. We do not knowingly solicit or collect personally identifiable information from children under 13.
If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. Upon discovering that we have inadvertently collected Personal Data from anyone under 13 without verified parental consent, we will promptly take steps to remove such information from our systems.
In jurisdictions where parental consent is legally required as the basis for data processing, we will obtain appropriate parental authorization before collecting and utilizing such information.
THIRD-PARTY WEBSITE LINKS
Our Service may contain hyperlinks to external websites not owned, operated, or controlled by CogniCare Pro. Clicking third-party links will redirect you to those external sites.
We strongly recommend reviewing the Privacy Policy of every website you visit. We exercise no control over—and accept no responsibility for—the content, privacy practices, or policies of any third-party websites or services.
PRIVACY POLICY UPDATES
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational procedures. Updated versions will be posted on this page with a revised "Last Updated" date.
For significant changes, we will provide advance notification via email and/or prominent Service announcements prior to the effective date of modifications.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Changes become effective immediately upon posting to this page.
CONTACT INFORMATION
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@us-en-cognicarepro.com
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